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Sunshine Window Cleaning Privacy Policy

 

Last Updated: January 2026

 

Sunshine Window Cleaning (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring you have a clear understanding of how we collect, use, and safeguard your information. This policy explains what data we collect from you, how we use it, and the choices you have.

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1. Business Information

 

Sunshine Window Cleaning

Petoskey & Harbor Springs, Michigan

Phone: 231-347-2318

Email: cassandra@swcpetoskey.com

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2. What to Expect From Our Messages

 

When you provide your phone number or email, you agree to receive communication from us related to your services. This may include:

 

  • Appointment confirmations and reminders

  • Scheduling updates or weather-related changes

  • Estimates and invoices

  • Service follow-ups

  • Occasional promotions or updates related to our services

 

We strive to message only when necessary to deliver great service. Most customers receive 1–4 messages per job.

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3. Information We Collect

 

We may collect the following information when you interact with our business:

 

  • Name

  • Phone number

  • Email address

  • Service address

  • Appointment details

  • Service history

  • Payment information (processed securely by third-party providers—never stored directly by us)

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4. How We Use Your Information

 

We use your information to:

 

  • Schedule and complete your service

  • Send reminders, confirmations, and updates

  • Provide customer support

  • Deliver estimates, invoices, and receipts

  • Improve our services

  • Maintain accurate customer records

 

We only use your information for business-related purposes.

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5. How We Store and Protect Data

 

We use secure, industry-standard tools such as Jobber and QuickBooks to store customer information. These systems use encryption, restricted access, and data-security best practices.

 

Only authorized personnel have access to your information, and we do not store sensitive payment information on our own systems.

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6. When We Share Information

 

We do not sell or rent customer information.

 

We may share limited information with trusted third-party providers only when necessary to operate our business—for example:

 

  • Payment processors (for secure payment handling)

  • Scheduling / invoicing software (to manage your account)

  • Service partners (only if needed to complete your job)

 

These partners are required to protect your information and use it only for the services they provide.

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7. Your Rights and Choices

 

You have the right to:

 

  • Request a copy of your information

  • Update or correct your information

  • Ask us to delete your information (unless required for legal or accounting purposes)

 

To make a request, please contact us using the phone number or email listed above.

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8. Opting Out & Getting Help

 

You can unsubscribe from text messages at any time by replying:

 

  • STOP – to opt out of all texts

  • HELP – to receive support or more information

 

If you unsubscribe, you will no longer receive reminders or updates via text, but you may still receive email confirmations or phone calls if required for scheduled services.

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9. Changes to This Policy

 

We may update this policy occasionally to reflect changes in our business or legal requirements. Updates will be posted on this page with a new “Last Updated” date.

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